Personnel

On January 31, 2007 Michael Dell returned to the company as CEO. As chairman of the board, Mr. Dell had significant input into the company's operations during Rollins' years as CEO. However with the return of Michael Dell as CEO, the company saw immediate changes in operations, the exodus of many senior vice-presidents and new personnel brought in from outside the company.

Departures announced include:

Kevin Rollins, CEO[37]

James Schneider, CFO[37]

John Medica, senior vice president, consumer products[38]

Joe Marengi, senior vice president, Americas[38]

John Hamlin, senior vice president, worldwide online operations[39]

Paul McKinnon, senior vice president, human resources[38]

Rosenda Parra, senior vice president/general manager, home and small business group[40]

Glenn E. Neland, senior vice president, procurement[41]

Additions announced include:

Michael Dell, CEO and co-Chairman of the Board (previously Chairman of the Board)

Don Carty, CFO and co-Chairman of the Board (previously Board member)

Michael R. Cannon, former CEO of Solectron, as President, Global Operations[42]

Ron Garriques, who formerly headed Motorola's mobile phone unit, as President, Global Consumer Group[43]

Stephen F. Schuckenbrock, Senior Vice President, Global Services[41]

Mr. Dell announced a number of initiatives and plans (part of the "Dell 2.0" initiative) to improve the company's financial performance. These include:

elimination of 2006 bonuses for employees with some discretionary awards

reduction in the number of managers reporting directly to Mr. Dell from 20 to 12

in a noted departure from previous years, "build, partner, and buy" to increase services capabilities

reduction of "bureaucracy"

On April 23, 2008, Dell announced the closure of one of its biggest Canadian call-centers in Kanata, Ontario — terminating approximately 1100 employees, with 500 of those redundancies effective on the spot, and with the official closure of the center scheduled for the summer. The call-center had opened in 2006 after the city of Ottawa won a bid to host it. Less then a year later, Dell Inc planned to double its workforce to nearly 3,000 workers and to add a new building. Journalists cited a high Canadian dollar and suggested high pay-rates as among the reasons for the cuts. [44] The company had also announced the shutdown of its Edmonton, Alberta office, losing 900 jobs. In total, Dell announced the ending of about 8,800 jobs in 2007-2008 — 10% of its workforce.[45] On January 8 2009 Dell announced the closure of its manufacturing plant in Limerick, Ireland with the loss of 1,900 jobs and the transfer of production to its plant in Poland.